In Oneteam, you can assign specific roles and permissions to managers. You do this in the organisation dashboard and within communities. This way, everyone gets only the permissions they need for their work.
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Below you'll find commonly used role examples. Every organisation is different, so you'll adapt these to fit your needs.

These are roles you assign in the organisation dashboard.

An Academy Manager creates Welcome packages and E-learnings. You give this role access only to Academy. This is useful if you have an external partner who handles training but shouldn't access other parts of Oneteam.

A Communication Manager handles organisation messages. You give this role access to 'Organisation messages management' so they can create, view, and delete messages. They don't have access to other settings or staff management.

A Community Manager manages your communities from the organisation dashboard. This role can adjust groups, assign managers, and change settings across all communities. It's perfect if you have someone who coordinates the day-to-day running of communities.

An HR Manager manages staff. You can give this role access to 'Staff management' and optionally 'Organisation group management', so they can add, edit, and remove staff, and manage organisation groups.

These are roles you assign within a community.

A Schedule Manager creates and edits schedules. You can expand this role with 'Flexchange management' so this person can also approve or reject shift swaps.

A Team lead often has multiple permissions: 'Colleague management' (add and remove staff), 'Flexchange management' (approve shift swaps), and 'Onboarding management' (view statistics and follow up with staff).

Key-users are early adopters who share useful information on the timeline. This helps drive adoption and engagement. You give this role only what they need: mark messages as important, edit messages, view statistics, and manage communications.

Feel free to reach out on the live chat if we can advise or help you with anything. 👉

>> Assign user permissions as an organization admin

>> Assign user permissions as a community admin