💡This article is for employees of organizations that work with the Oneteam app.
Oneteam’s Flexchange functionality enables anyone within a community to offer a shift, which another employee can take over. This eliminates the need for employees to chat among themselves and then seek approval from the community administrator.
How do I offer a shift?
You can click on this link for a detailed explanation of how to offer a shift on the app.
How does taking over a shift work?
The chosen employees to whom the shift is sent, will receive a notification (if they have it turned on) and have the option to accept this shift. Then the community administrator gets a notification so they can approve or disapprove the takeover.
We work with PMT and my colleague sees more shifts than I do.
Here you cannot specify which groups you want to send the shift to. This is determined by PMT. Within PMT, the collective labor agreement rules are set for employees. Based on these rules, PMT provides a list of employees who can take over the shift and automatically receive the takeover request.
We work with Bork, how does that work with Flexchange in Oneteam?
Here you can specify which positions you want to send the shift to, as described in this article. When an administrator approves a shift takeover, it is automatically updated in the schedule within Bork.
I cannot see any shifts in my department.
In the Oneteam app, check which positions you have been added to and ask the shift planner which positions this request was sent to. It may happen that the placer simply did not post the request for a position you are a member of.
Are shift change requests immediately processed in my schedule?
Exchange requests will not be processed in the schedule.
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