Oneteam

Everything about the modules you can switch on in Oneteam

Modules

The screen where you build your courses has been given an improved layout. Instead of separate pages for each part, you now see your entire course in a single overview.…

Academy: improved design

In this article, we explain how to create, set up and manage an Onboarding course, so you can onboard new employees in a fun and low-threshold way.

Onboarding

In this article, we provide some examples of onboarding modules created by organisations working with Oneteam.

Examples of onboarding modules

In this article we explain how to create, set up and manage an E-Learning, with a complete overview of all the possibilities.

E-Learning

In this article, we provide some examples of E-Learning modules.

Examples of E-Learning modules

With multilingual support, you manage Academy content in multiple languages within a single course. Employees automatically see the correct language version, based on their configured user language.

Multilingual support for Academy

In this article, we explain how to create an Academy course within minutes using 'Generate using AI'.

Create Academy courses with AI

All the information about the Academy in one place! You will find detailed explanations about Onboarding & E-Learning. All the  options that apply to the Academy as a whole can also be found here.

Academy

This guide is for anyone who creates or uploads content that employees can ask the organisation AI Buddy about.

AI Buddy document creation tips

The AI Buddy analytics show you how it's performing: how many conversations there are, how often it answers questions on its own and what your colleagues ask about most. Here…

Understanding the AI Buddy analytics

Set up the AI assistant that answers your employees' questions based on your own content

AI Buddy

In this article we'll explain how you create, send and export Surveys

Create, send and export Surveys

In this article we provide you with nice tips to create relevant surveys and how you can analyze the results in the best way.

Tips, templates and analysis surveys results

In this article we explain how you can manage the summary page within the dashboard of your surveys

Summary dashboard surveys

In this article we explain how you can manage a .csv export to Google Sheets, Excel or Numbers.

Exporting results

In this article, we explain how to create pulse surveys, send them out and view the results.

Pulse survey

Collecting feedback to improve the new employee experience

Onboarding Survey: purpose, timing and best practices

In this article we explain what the Pro version of the Oneteam surveys is about and what the worth of this version is for your organization.

Surveys Pro of Oneteam

Collect feedback from your employees with pulse surveys, eNPS and your own questionnaires

Surveys

In this article we explain how you can manage the Forms & Checklists in Oneteam.

Forms & Checklists

Why use Forms in Oneteam?

Why use Checklists in Oneteam?

Turn manual processes into digital forms and checklists, and analyse the submissions

In this article we will provide more information about the Events feature and how to create and manage it.

Manage and create Events

Why use Events in Oneteam?

Plan team outings, trainings and other events, and see exactly who will be there

Events

Why upload documents in Oneteam?

Manage all your important files centrally and build your own knowledge base in Oneteam

Documents & Knowledge Base

In this article, we explain how to manage schedules.

Schedules

In this article, we explain what the Flexchange functionality is and how it works.

Flexchange: part of Calender

Share schedules, show what's coming up in the calendar and let employees swap shifts

Schedules, Calendar & Flexchange

Homepage

No tickets or conversations found

Try selecting a different creation date range.

Tickets and conversations you've started through the messenger will appear here.

No tickets or conversations created by you

Try using different keywords or checking for typos.

Try selecting a different update date range.

Find answers and get help from Intercom Support and Community Experts

Conversations you've started through the messenger will appear here.

No conversations created by you

No conversations found

AI title

Title

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Home

Search results

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

No tickets created by you

No tickets found

Conversations and tickets in {topic}

Conversations and tickets in {topic} // {subtopic}

Volume, creators and topics for your company.

Insights

Top creators

AI topics

Track the progress of all tickets and conversations related to your company.

Customer Portal.

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

Tickets

No access to tickets portal

Search

Skip the search. Describe what you’re trying to do and get a grounded answer.

Browse articles and guides in this topic.

Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.

Collections