The app requires a recent operating system to function safely and reliably. Below you’ll find the supported versions and the alternatives if your device is not compatible.
Minimum OS requirements
To use the app, you need at least:
iOS 18 or higher
Android 9 (Pie) or higher
With these requirements, we support devices dating back to 2018.
Why do we only support these versions?
Newer operating systems offer important improvements in:
Security
Stability
Speed
Support for modern app features
These requirements ensure a reliable and safe experience for all users.
Using an older device?
If your device does not support iOS 18 or Android 9, the mobile app cannot be installed.
You will not be able to install or update the app.
You can still access the web app, but only on a desktop or laptop.
The web app does not work in a mobile browser.
More questions?
Click the button below to view the full list of frequently asked questions.
If you still can’t find your answer, feel free to contact us through the live chat. 👉