Community settings can only be viewed and adjusted on the web version (PC/laptop). Settings on the app look slightly different, click here to go to the corresponding article that explains more about this.

To view the community settings, go to the web version of Oneteam and click on the cog in the left menu.

Once you have clicked on “Community settings”, you will see “General” where you can find more information about the name of the community. When linked (synchronized) with a WFM system, you will see “This community is being synchronized and therefore cannot be modified”. If the community is not synchronized, you can change the name.

Community groups allow you to create groups within your community based on function group or on a manual selection. Click on “+ Create group” if you want to create a group. You will see the screen below:

If you select “Based on function group”, a new employee with that function group will automatically join this community group. In this example, we create a community group based on a function group. If you make this choice, you will see the following screen:

You then choose the function group you want to automatically place in a community group. You are also given the option to manually add employees to this.

You will then receive a notification that the community group has been modified/created and from now on, a new employee with this function group will automatically join the community group.

Under “Function groups”, you can add employees to particular function groups in the web version of Oneteam. You do this by clicking on “Actions” next to the particular function group you want to add an employee to.

Choose the employees you want to add to this function group and click “Save changes”. These employees will also be added to the community group of this function group, provided they are synchronized as shown in the previous image. You cannot add a new function group and you cannot delete a function group of an employee. Only an organization administrator is entitled to do this.

In the community, it is also possible to give employees an administrator role. Also, by clicking on “Actions”, you can give current administrators a different role. Once an organization administrator has created more specific roles in the organization dashboard, you can also give employees the role of “Schedule Manager”, for example. Click here to see how that works.

To add an administrator, click on “+ Add administrator”, which will take you to the screen below:

Next, select the employees you want to assign an administrator role and determine which role on the screen below. Here you can see that if you assign, for example, this employee the “Schedule Manager” role, only “Schedule Management” will be ticked. If you make an employee “Community Admin”, then this employee gets all the admin rights within the community.

Click on “Change administrators” and the changes will be made in the main “Administrators” screen.

If you have any questions, please feel free to contact us via live chat! 👉