Surveys offer visibility which organizations need to have a proper understanding of the workplace. It helps organizations to gather feedback from the heart of the organization and it is an amazing way to give a voice to your frontline employees.
To create a survey you're able to choose a template or to create one on your own from scratch. We have created a short explainer video so you can see the steps needed to create and send out a survey.
Choose a template:
Click on the template that you would like to use and you see the questions that belong to this topic;
Afterward, you have the following options;
Within the questions, you're able to add various components to make the survey attractive and more relevant. Changes that you make will be directly visible in the preview on the right side of your screen.
Afterward, you're able to make an answer mandatory for the selected audience, meaning that they're not able to skip that question. You're also able to let employees give multiple answers.
You're also able to add an extra question or screen, you can choose out of a text answer, multiple-choice, slider, or a content module.
It's also possible to edit the markup of every module (bold, italicized, headers, etc.)
In the top right part of your screen, you're able to save the survey.
Sending out a survey:
To send out a survey you go to 'Select audience' within the survey of your choice. Here you have multiple filters to select your audience.
First, you're able to send out the survey directly to all employees that are within the chosen filter. When you choose 'Direct', you're able to add a deadline (expiration date). Employees will receive multiple reminders to finish the survey if they haven't got the chance to do this earlier. There is also the option to make a survey 'Ongoing', meaning that future employees, who will be a part of the selected audience, also receive the survey. Think about an onboarding survey that all started employees will receive after 30 days.
Thereafter need to choose the employees that will receive the survey based on multiple filters (name, language, days in service, community, and function), check the group that will receive the survey, and choose to save, schedule, or directly send out the survey.
We also have the possibility to make a survey anonymous. Check out this article for more information about the anonymity of the surveys.
Besides, it is useful to know that all surveys can be duplicated. Click on the 3 dots next to the survey you want to duplicate.
How does this work for employees?
After sending out the survey the employees will receive a notification to directly fill in the survey. They're also able to fill this in at a later time by going to 'more' within the app and by clicking on 'Surveys' afterward. It works the same as for the Academy feature.
Check out the article underneath for tips and 'best practices' on how to analyze the results.
If your answer is not here please don't hesitate to get in touch with us through our live chat. 👉