With a pulse survey you can continuously and easily collect feedback from your employees. Each survey contains up to 5 questions at a time.
This gives you quick insights into, for example, employee satisfaction, so you can take the right actions.
Benefits of a pulse survey
Increased engagement: asking for feedback regularly makes employees feel heard.
Positive culture: a culture of feedback contributes to happier, more engaged employees.
Trend analysis: track changes over time and act on them.
Themes and questions
There are 8 themes with about 60 predefined questions. These are linked to a benchmark, allowing you to track trends and make comparisons.
👉 New: besides predefined questions, you can now add custom questions:
You can provide your own translation in all supported languages.
Custom questions are available across the organization. If you create a question in survey 1, you can also use it in survey 2.
Creating a Pulse survey
To create a pulse survey, go to the ‘Surveys’ button on the menu bar on the left. You will then enter the survey module and find pulse surveys at the top. Click on the "Create first pulse" button.
You will then land on a new screen. Here you can customize the name of the pulse survey by clicking on ‘New pulse survey’, change the name, and click on save. Next, you can select the questions you want to include in the pulse. For example, all questions on personal growth.
To check how the question will look in your employee's language, click on the cogwheel. All employees will see random questions from the selected list for each pulse. This allows for quick and easy trend analysis.
Settings
Once you have selected the questions, you can click on the "Settings" button to indicate how often the pulse survey should be sent out. This can range between 1 week and 3 months. You can also indicate how many questions should be sent out at a time.
Furthermore, you select the target group here. Specifically, you can select a group based on a particular function/community/language, etc. Also built-in is that new employees (less than a month in service) will not receive the pulse, so they can fully focus on their onboarding.
If everything is set up properly, then the pulse can be put live and it will immediately be sent to the target group(s).
Statistics
On the main page, you can see the overall engagement score, and the scores by themes below.
The eNPS and Participation score are also visible if you scroll down. If you zoom in further, you can then view a score trend by theme. There is also a comparison option. For example, you can compare two or more communities with each other.
This allows you to see how eNPS in different departments or communities compares to one another.