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What is the best way to set up the structure in Oneteam?
What is the best way to set up the structure in Oneteam?

In this article, we provide examples and tips on how to set up the structure in Oneteam.

Silvaan den Boer avatar
Written by Silvaan den Boer
Updated over 2 years ago

There are several ways to set up the structure within Oneteam. The goal is to recreate your organizational structure within Oneteam. The most important thing in this is to understand the communication flows. Ask yourself which groups of employees should communicate with each other, and who exactly should not. In this article, from the point of view of multiple types of organizations, we provide some examples of how organizations have set up Oneteam. We use two different industries to give specific examples: Hospitality and Retail.

We will use the example below to explain the structure:

  • Organization groups enable you to communicate across the underlying communities. For example, all managers may be in an organization group together, but there may also be an organized group for, let’s say, “general news”. In addition, in an organized group, you can determine who may or may not post messages and whether they may be responded to. Read on in this article for more specific examples.

  • The communities generally correspond to the branches/locations.

  • Community groups are groups within the community. An employee will see messages within a group only when they are a member of that group, in addition to messages in organization groups. Often these are the different job groups within a location or branch.

Hospitality:

Within hospitality, there are of course several forms of organizations. We use a hotel for this example. Most organizations operating in this industry use the following organization groups:

Organization groups:

  • Region group;

  • Management Team/Executive Board;

  • Works Council;

  • Team leaders;

  • Site Managers;

  • Front Office;

  • Back Office;

  • Social Media;

  • Oneteam Key Users;

  • Health measures.

Most organizations operating in this industry use the communities below:

Communities:

  • Amsterdam;

  • Rotterdam;

  • Etc.

Community groups are again specific groups within each location/community. Below are some examples of groups used to more specifically post and share information with employees.

Community groups:

  • Front Desk;

  • Cleaning;

  • Social Media;

  • Food & Beverages;

  • Restaurant;

  • Purchasing;

  • Housekeeping.

Retail

Within retail, there are of course several forms of organizations. We use a hotel for this example. Most organizations operating in this industry use the following organization groups:

Organization groups:

  • Regional Group(s);

  • Management Team/Executive Board;

  • Works Council;

  • Team Leaders;

  • Site Managers;

  • Front Office;

  • Back Office;

  • Social Media;

  • Oneteam Key Users;

  • Health measures.

Most organizations operating in this industry use the communities below:

Communities:

  • Amsterdam;

  • Rotterdam;

  • Etc.

Community groups are again specific groups within each location/community. Below are some examples of groups used to more specifically post and share information with employees.

Community groups:

  • Front Desk;

  • Social Media;

  • Cashiers;

  • Deliverers;

  • Fresh Food Department;

  • Warehouse;

  • Service Desk;

  • Team Leaders.

>> Click here for an article with more information on what organization groups, communities, and community groups are, in addition to how to create the communities and functions in the organization dashboard.

If you want more specific advice on how to set this up for your organization, feel free to contact us via live chat! 👉

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