Custom user properties let you, as an organisation admin, add extra information to your users' profiles. This can include details such as department, region, role type, contract type or location or really any other user attribute that's useful for managing audiences and communication.
This way, you keep the user data in Oneteam aligned with your own organisation's structure and terminology.
What you can do with custom user properties
Create and manage custom user properties from the organisation dashboard
Add custom property values when creating a new user
Edit custom property values for existing users
Use custom user properties in audience selectors and filters
Keep your user data aligned with your organisation's structure and terminology
Managing custom user properties
You manage custom user properties from the web dashboard. This is where you define which additional fields are available for users within your organisation.
Once a property has been created, you can fill it in when adding a new user, or add or update it later on an existing user profile.
Controlling who can see a property
When you create or edit an employee property, you choose who can see the value:
Everyone: all employees in your organization.
Community: colleagues from the same community, and admins.
Employee and admins: the employee themselves and admins.
Admins only: only admins.
New properties are set to Admins only by default. After this update, existing properties are also set to Admins only, so you'll need to open them up yourself if you want to share them.
Visible properties appear on the employee's profile. In the colleague list, employees can filter on properties that are visible to them, and admins can filter on all properties. Only admins with permissions for that employee can edit the values.
Using custom properties in audience filters
You can also use custom user properties in audience selectors. As an organisation admin, this helps you target specific groups of users based on information that's unique to your organisation.
For example, you can filter an audience by department, location, or any other custom property you've configured.
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