With Oneteam, all internal communication takes place in one place. You can communicate with each other easily and quickly, and you can share information regardless of your location, function, or workplace. Watch the video below for an introduction on how Oneteam works for your organisation;

In this article, we explain what the process from the beginning to launch might look like for your organisation. We recommend that you use this article as a basis during this process.

For every organisation, the process of getting started with Oneteam can be just a little bit different. Generally, though, the steps below are followed to successfully and quickly launch the app.

Underneath you can find a visual representation of this process, including an indication on how long each step in the process will take;

If you do not have a link to a WFM system, then you can invite employees manually (via a .csv file). We advise users to do this right away, so you're able to import users in the platform without inviting them yet, enabling you with the opportunity to already create the appropriate groups and to place a welcome message. Click on the button below.

If a link does need to be made between Oneteam and a WFM system, then all employees can be automatically uploaded. When employees are invited, they will receive an email from Oneteam with their login details.

Click the button below for an article with information on how a link works and how to set it up.

💡Note: Communities and functions are created automatically when employees are imported via an integration with a WFM system.

You can create two types of groups. Organization groups are groups that are not specific to a community/location. Here you can share information with specific groups (or everyone) within the organization. You can think of specific groups for, for example, location managers, social media/marketing communications, coffee talk or general company news. Click on the button below to learn more about creating organization groups.

Community groups allow you to create groups within your community, often based on function or on a manual selection. These community groups can also be created by a community admin. Click on the button below to learn more about community groups.

💡 Tip: create your own look and feel by setting your logo, colors, background image and shortcuts. Read more about all the settings for your organization.

Within the Academy, you can create onboarding modules for new employees, so that they are properly and quickly inducted. You can also create e-learning modules to inform employees (explanation module) and test employees on their knowledge through a quiz (quiz module). Click the button below for more information on setting up the Academy.

Employee engagement, loyalty and happiness are becoming more important factors in todays labour market. This is why measuring these topics and getting employee feedback are vital for the health of your organization and its turnover. Our Survey feature enables you to measure this (and more) by sending questionnaires to your employees. You can choose who you would like to send the survey to (and when) by using the filters. Afterwards you (as an organization admin) can analyse the results and draw conclusions easily with the statistics Oneteam shows. Click on the button below to learn more about Surveys.

With the 'Forms' functionality you are able to standardize all kinds of information flows and to make work processes more efficient. You have a direct overview of all submitted forms, you can add statuses and you can export or send the results to other HR systems.

These functionalities also contain more than thirty templates to use so that you can get started right away. Consider, for example, a 'Ask HR', 'Report Incident' and 'Travel Expenses' form. You could also manage forms about requesting work clothes, vacation days and parental leave via this function. Click on the button underneath to find more information about this feature.

With the "My Documents" feature, you as an organization- and community administrator or community administrator, have the option of creating and organizing important files in specific folders, based on communities or functions as desired.

Of course you want your employees to be informed about what is going to change specifically for them. This is why it is important to create an introduction plan. You can post a welcome message on the communities’ timelines and share a brief explanation of Oneteam. You can also create an onboarding module about the use of the Oneteam app. Click the button below for more information about introducing Oneteam to your employees.

💡Tip: Use the academy template 'Welcome to Oneteam' to offer a guide through the app for your employees.

When everything is ready, and the employees are aware of the arrival of the Oneteam app, you can invite the employees. You can do this by sending a bulk invitation to all the members who are 'not logged in". If you work with a WFM link, please contact us via our live chat so we can set up the integration before the launch. When employees are invited, they will receive an email from Oneteam with their login details.

Please get in touch with our Customer Success team at Oneteam if you have any questions during this process. We're always ready to help in our live-chat. 👉

Of course, in order to optimize usage of the Oneteam app, it is important that all admins know how to use the platform properly. We have specific tips and tricks as to what types of messages you can send to increase engagement, as well as more information on what will change for other employees. We also have a video you can use where we briefly explain every feature available.

We have a training for other organization administrators where we elaborate on the use of the organization dashboard.

We also provide a training for new community administrators to make sure they can use Oneteam in the best possible way.

In our roles and permissions system, you are in control of which roles and permissions an employee or administrator are assigned to. The most common roles are those of organization administrator and community administrator. An organization administrator has access to the functionalities within the organization dashboard and a community administrator has specific rights within his or her community.

Additionally, as an organization administrator, you can give someone the rights to only manage the Academy in the organization dashboard, or rights to only manage the roster within a community.Click the button below to learn more about managing administrator roles.

For further tips and tricks on how to best set up the Oneteam app, please click the button below. We cover specific content tips, examples of appropriate training and modules, and general tips on how to increase engagement within your organization.

Also, if you have any questions or comments, feel free to contact us via our chat!👉