💡 Who is this for?
This guide is for employees of organizations that use the Oneteam app.
We’re sorry to see you go, but if you wish to delete your Oneteam account, follow these steps:
Steps to delete your account
Open the Oneteam app
Launch the app on your device.
Go to the ‘More’ tab
Tap the ‘More’ tab at the bottom right of the screen to access additional settings.
Access ‘App Support’
Under the ‘Account’ section, select ‘App Support.’
Send a deletion request
Tap ‘Messages’ in the support section.
Create a new message.
Clearly state that you want to delete your account.
Wait for confirmation
Our team will process your request within 14 days.
What happens when you delete your account?
Personal data removal: Your personal data will be deleted from the Oneteam platform.
Content anonymization: Any content you shared will be anonymized to protect your privacy.
Data retention:
Your account and personal data will be deleted.
References to your content may be stored for up to 90 days before permanent deletion.
💡 Changed your mind?
If you want to cancel your deletion request, contact our support team as soon as possible.